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Phone Icon 0243 510282

Mon-Sat 10am-6pm

Our helpful Adult Product Experts are on hand if you need them, whichever way you contact us.

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Mon-Sat 10am-6pm

0243 893 159

PassionZone Adult Store

Unit 3, 6 Mildon Road Tuggerah NSW 2259

Welcome to PassionZone Adult Store Customer Service!

At PassionZone, we believe that every aspect of your shopping experience should be as pleasurable as the products we offer. That's why our dedicated Customer Service team is here to provide you with exceptional support every step of the way. Whether you have questions, need assistance, or simply want to explore our range of intimate delights, we're here to make your journey with us seamless and satisfying.

Our Commitment to You:

We understand that shopping for adult products requires a level of discretion and sensitivity. Rest assured that your privacy is of the utmost importance to us. Our team is not only knowledgeable about our products but also respectful of your needs and preferences. We're dedicated to maintaining a safe, comfortable, and inclusive space where you can confidently explore your desires.

What We Offer:

Expert Advice: Our experienced team members are well-versed in the products we offer. Whether you're a first-time buyer or a seasoned enthusiast, we're here to provide expert advice, recommendations, and answers to any questions you may have.

Order Assistance: From placing an order to tracking its delivery, our Customer Service representatives are available to assist you. We'll ensure that your shopping experience is smooth, and your products arrive discreetly and securely.

Discreet Packaging: We understand the importance of discreet packaging when it comes to adult products. All orders are carefully packaged to protect your privacy, so you can shop with confidence.

Returns and Exchanges: If you're not completely satisfied with your purchase, our team will guide you through our hassle-free returns and exchanges process, ensuring you find the perfect products that match your desires.

Feedback and Suggestions: We value your feedback and suggestions. Your input helps us improve our services and offer a curated selection that resonates with your needs.

Getting in Touch:

Contacting our Customer Service team is easy. You can reach us through the following channels:

Live Chat: Instantly connect with a representative via our live chat feature on our website during business hours.
Email: Send us an email at, and we'll get back to you as soon as possible.
Phone: Call our toll-free number at 1-800-XXX-XXXX during business hours to speak directly with a team member.
Your Satisfaction, Our Priority:

At PassionZone Adult Store, we're more than just a retailer – we're your partner in exploring and enhancing your intimate moments. Our Customer Service team is dedicated to ensuring your satisfaction, providing you with an exceptional shopping experience, and helping you discover the pleasures that suit your desires.

Thank you for choosing PassionZone. Let us take care of your needs, so you can focus on what truly matters – embracing your passions and experiencing satisfaction on your terms.

Opening Hours

Passionzone Adult store at Tuggerah is open from

10am to 6pm - Monday to Wednesday

10am to 7pm - Thursday and Friday

11am to 6pm - Saturday

12pm - 5pm - Sunday

We are closed on Public holidays including Good Friday, Christmas Day, Boxing Day and New Years Day. Australia Day.
See the map above for directions to PassionZone adult store Tuggerah. unit 3 /6 Mildon Road Tuggerah. Enter via Tindall St.

Shopfront Enquiries

Our friendly adult product experts are happy provide advice or answer any questions you may have. Come into the store or call us on 0243 510 282 anytime during opening hours

Online Store Hotline

Please refer any enquiries regarding our stock or product range of our online store to our hotline number 0243 893 159 

Delivery Costs

All orders are sent through Australia Post. with a flat rate of $10 And our packaging is always plain & discreet. With no mention of Passionzone on the package

Delivery Times

Orders will generally be delivered within 1-4 working days if ordered before 2.00pm.